The Conga Insider Blog

3 min read In the ever-evolving tech landscape, staying ahead of the competition requires not only the right products but also the knowledge to utilize them effectively. I’m here to walk through the journey of a multinational beverage company that partnered with Conga for its quote-to-cash process but faced challenges due to a lack of training and discover how Conga's training subscription, the Conga Learning Pass (CLP), transformed their experience, enabling them to unlock the full potential of Conga solutions. It began with our customer’s strategic vision to streamline and optimize their quote-to-cash process. They invested in Conga CLM and Conga CPQ, seeking to leverage their full capabilities. However, due to time constraints and resource l

7 min read Discover how mastering Conga Composer can take your Salesforce Admin career to new heights. Learn how streamlining business processes, creating personalized documents, enhancing user experience, increasing career opportunities, and boosting revenue can all be achieved by becoming a Conga Composer super user. Read on to see why investing in this powerful tool can skyrocket your career.Introduction Are you a Salesforce Admin looking to take your career to the next level? Do you want to stand out from the crowd and be a superstar in your field? Look no further than becoming a Conga Composer super user! Conga Composer is a powerful tool that can transform how you work with Salesforce. By mastering this tool, you can streamline your processes, automate tasks, and drive efficiency like never before. And the best part? It

5 min read I recently had the pleasure of sitting down and speaking with Contract Specialist Ben Brittain, M.Ed. of Maverick Solutions about the value of the Conga Learning Pass and earning accreditations. As an employee of a TaaS company, Ben discusses the importance of the Conga Learning Center, what motivated him to get an accreditation, and the different ways he applied the training.  If Ben isn’t at work, he loves taking a quick weekend trip to Wilmington, NC. The sun, sand, and beachy vibes just get to him.  Let’s hear what he had to say about his Conga Contracts End-User Accreditation journey. Q: How did you become aware of the Conga Learning Center? A: The Conga Learning Center

2 min read When it comes to getting started with Conga Composer, customers often ask, "How can I get up and running quickly with Conga Composer?"Sometimes building your first Composer solution can be daunting, so we suggest taking time to review our Composer Quick Starts to see if the solution could do the hard work for you.   Quick Starts are fantastic! You can select and deploy pre-built solutions with templates, data, and parameters to control what happens when your users click the button.  And, as of the latest release, we have added four more Quick Starts to our collection. Conga created a proposal solution in less than five minutes (that's impressive, right?), and it was an easy process to follow.  Our goal is to provide you with the tools to get the most out of our Conga products, so we created a course in the Conga Learning Center to enable you with the skills for successful deployment.   If you nee

2 min read When you think of a Configure, Price, and Quote (CPQ) solution, you may not expect anything other than a product that formulates a quote. However, it is much more than just a quoting tool. Your whole end-to-end process starts here. You’ll find that it can rescue your sales and operations teams from the threats of error-ridden documents, numerous internal meetings, or lengthy manual processes.As a Senior Customer Success Manager at Conga, I’m often asked how our CPQ solution compares to others in the EMEA market. It’s not easy to navigate multiple solutions and find the best one, but I’m here to offer you the three most important KPIs that measure CPQ success.Some consider the ‘percentage of quotes created via CPQ’ a KPI that measures success. To me, it doesn’t say anything about the conversion rate or how long it would take to convert a quote into an order. If your organization has already adopted a CPQ solution, use KPIs to research h

2 min read At Conga, we create innovative and powerful tools meant to arm organizations to drive revenue operations success. To ensure that you, and your team, are equipped with the knowledge and skills to strategically implement, deploy, and maintain these products, it’s critical to prioritize and understand the importance and impact of training.   Training is directly tied to employee satisfaction because frustration often arises when team members don’t know how to use a tool or aren’t familiar with configuration flows. In fact, it is often found that 56% of trained users use more product features, 68% of trained users use the product more often, and 87% of trained users use the product more independently. Right here at Conga we have found that untrained users submit 97% of all support requests!  Training can also increase the value organizations realize from the products they’ve invested in – trained users are the first to identify great

2 min read  Ready to take your contract management to the next level? Conga Q&A Agent is an intuitive tool that leverages the power of AI to make your contract management easier and more insightful.What is Conga Q&A Agent?Conga Q&A Agent is an intuitive tool that uses the power of AI to help you understand and analyze your contracts, streamlining your workflow and providing valuable insights. It works with your Conga CLM to deliver seamless contract and negotiation AI. It allows you to ask questions about the contract you're viewing and receive instant answers, right within the Conga Advantage Platform.How does Conga Q&A Agent work?Ask a question by typing in your question about the current contract in the "Ask anything about this document..." textbox and press:

2 min read  Conga Contract and Negotiate Q&A Agent is an intuitive tool that uses the power of AI to help you understand and analyze your contracts, streamlining your workflow and providing valuable insights. It works with your Conga CLM to deliver seamless contract and negotiation capabilities using Generative AI. Let’s dive in to learn more about your new favorite contract assistant, shall we?How does Conga Q&A Agent work?Q&A Agent uses Generative AI to understand your questions about a specific contract. It analyzes the contract text and extracts relevant information to provide concise answers, highlighting important details for your review.What can you do with Conga Q&A Agent?Ask about key details: "What is the contract date?" and "Who are the parties involved?" Explore specific clauses: "Is there a non-disclosure agreement?" and "Wh