We are thrilled to announce the launch of Conga’s maturity framework and survey designed to help you measure and enhance your revenue lifecycle management program maturity.
Step 1: Explore Conga’s Maturity Model Frameworks
Conga’s Maturity Models are designed to provide a clear framework for evaluating your programs in the three main pillars of revenue lifecycle management: contracts, commerce, and document automation. These models outline the key characteristics and capabilities at different stages of maturity, from ad-hoc development to full optimization. By mapping your current state against these models, you can clearly understand your program status and determine the steps needed to advance to the next level.
How to use the maturity model framework
These frameworks give a 60,000-foot visual and construct for highlighting wins, communicating the state of the program, and focusing on the next area for strategic growth.
Here are some responses from Conga customers have shared in how they plan to use them:
Our customer from an IT service management company said, “I think the framework is awesome! I plan to use the model with stakeholders to identify where we are today, and where we want to be.”
Another customer, in the manufacturing industry said, “The goal is to use this information to influence our internal roadmap and secure funding. I think the categorization is appropriate and makes sense for a variety of organizations.”
Consider using these slides in your internal presentations to provide context for your program and clearly convey your focus for growth to better illustrate your intended impact.
Step 2: Take the Maturity Model Surveys
While the maturity frameworks provide context, true analysis begins with the maturity surveys. Simply complete the survey to access a personalized measurement score and insights into priority areas of focus and key gaps in the current versus desired state (the generated document is, of course, powered by Conga Composer).
Now it's your turn! Take one—or all—of the surveys below.
- Contract Lifecycle Management Maturity Survey
- Configure Price Quote Maturity Survey
- Document Automation Maturity Survey
How customers have responded to the surveys
“I thought the maturity model was very thorough and covered a lot of relevant topics for gauging modern CLM implementations. As the CLM administrator, I was familiar with the topics and response options, so it was not difficult to complete the survey,” said our CLM Administrator customer in the financial and banking industry.
Step 3: Leverage your survey results
Once your organization receives its survey results, it will be easier to pinpoint priority areas for growth and improvement. By leveraging the survey results, your organization will develop an actionable, strategic roadmap with meaningful tasks. You’ll be equipped with the right tools to celebrate what you’ve completed and present your ideas to leadership, allowing them to make an informed decision and align on a projected path moving forward.
What our customers have said about the survey results
“It is a good reminder of how to frame value to the business,” explained one of our customers—a Sales Manager from a multinational medical technology company.
We heard another customer in the IT industry say, “It's very helpful in breaking down all the individual areas in the contract management lifecycle into something more digestible, which makes it all more manageable.”
Ready to get started? It’s as simple as:
- Download the Conga maturity model framework for the pillar you are measuring
- Take the Conga maturity survey
- Wow your stakeholders with a data-driven strategic point of view on how you plan to gain a revenue advantage with your Conga product
- Jump into a user group to discuss your strategies with like-minded peers
- Explore this blog post to identify how to turn your results into strategic actions
