2 min read
Let’s talk about the impact training has on your organization’s success (and find the exclusive discount code!).
At Conga, we’re committed to helping organizations transform into more connected, intelligent businesses. Our suite of powerful tools is designed to streamline revenue lifecycle management and elevate customer experiences—but the real magic happens when your team knows how to use them effectively.
Why Training Isn’t Optional, It’s Strategic
Training isn’t just a checkbox, it’s a catalyst for success. When users are confident and capable, they’re more likely to explore advanced features, solve problems independently, and contribute to smarter workflows.
Here’s what the data tells us:
- 56% of trained users tap into more product features
- 68% use the product more frequently
- 87% operate more independently
- And notably, 97% of support requests come from untrained users
Training doesn’t just reduce friction, it unlocks value. Trained users are often the first to discover strategic features, suggest innovative use cases, and drive broader adoption across their teams.
Conga Training Opportunities
To support your success, we offer the Conga Learning Pass (CLP), a comprehensive training experience tailored to your product, process, and role. It includes:
- Curated learning plans
- Accreditation opportunities
- Hands-on practice labs
- Expert-led webinars
- Certification prep resources
- A virtual coach to guide your journey
Whether you're just getting started or looking to deepen your expertise, CLP helps you find the right training at the right time.
And, if you’re interested, Conga’s Instructor-led training (ILT) offers live, expert-guided sessions designed to deepen product knowledge and accelerate user proficiency. These interactive experiences provide hands-on learning tailored to specific roles, processes, and use cases.
Instructor-led training empowers teams to confidently apply their skills, reduce support dependency, and drive greater value from Conga solutions.
We’ll even throw in a discount code for ILTs purchased via the Conga Learning Center. Use code COMMUNITY for 10% off!
Conclusion
Conga products are built to help you manage revenue more effectively and deliver seamless customer experiences. But to truly realize their potential, training is essential.
