3 min read
Conga customer user groups are essential for networking, tackling use cases, uncovering best practices, and maximizing the value of your Conga products. Through regular meetups, users gain insights and collaborate with peers facing similar challenges. For companies like Conga, user groups not only strengthen the community but also empower customers to optimize their product impact and foster continuous improvement through shared knowledge.
But don’t take it from me, hear what our customers say about the value of the user groups.
Overall user group experience
Our user group members enjoy virtual and in-person meetups because it’s a chance to explore product functionality and expand current usage. These sessions serve as a learning opportunity, offering real-world experiences from existing customers and inspiration for more strategic usage.
"I don't always have time to focus on learning Conga's nuances. This allows me to see how other companies are utilizing the platform and how I may be able to use the program better." — Conga Composer user group member in the technology industry
Benefits of the user groups
Members have shared how the user groups are an invaluable tool to their everyday success. We asked them to provide the biggest benefits of attending the user group virtual meetups and in addition to the peer connection, here are the top three gains:
- Access to exclusive insights or resources
- Learning new tips and best practices
- Opportunities to share feedback and influence product development
Not only were they excited to learn new tips and tricks, but many loved receiving product updates and roadmap information, getting a pulse on Conga’s inside track and greater organizational support for the products and programs they lead.
"A lot of information that [is] shared helped me with convincing my company to invest in Conga." — Conga Contracts for Salesforce user group member in the technology industry
Impact of user groups
Our survey confirmed that the user groups have a positive impact on our customers, especially when it comes to those “aha moments” and learning about different features.
"[User groups] provide a sense of community and give you a good overview of the features that you should be using." — Conga Contracts user group member in the technology industry
User group members are comfortable with the natural comradery, where they can present and provide helpful suggestions to other customers. Many were also happy to learn that they all had common interests and whether big or small, they worked through their challenges together.
"The in-person group at Conga Connect 2024 was a great way to become more comfortable sharing with peers." — Conga Contracts user group member in the technology industry
Elevate your position in your organization
According to our survey, participating in the user groups has had a positive impact on members’ careers. It enables them to stay up to date on the latest Conga capabilities, best practices, and trends, enhancing their expertise and making them a more valuable asset in their role.
"[The user groups] illuminate unfamiliar concepts and give me more exposure to other use cases." — Conga Composer user group member in the technology industry
Moreover, by learning directly from experienced users, they’ve grown their skill set, expanded their professional network, and discovered creative solutions together.
"I was able to provide some suggestions to customers and get insight from others." — Conga CLM user group member in the technology industry
Join a user group
So, why join a user group and attend virtual meetups? We’ve heard over and over that these groups are insightful and incredibly valuable, and regardless of your organization type, there is always great information and people willing to help.
"It is a must. Learning what challenges others are facing and sharing your own challenges helps you gain confidence in the product and a better understanding of its full capabilities." — Conga CLM user group member in the healthcare industry
Summary
All roads lead to the Conga Customer Community where our user groups continue to thrive. We love the positive impact they have on our customers. Don’t forget to sign up for the virtual and in-person meetups to discuss your Conga products, support each other, and learn together.
